AI Agents Are Booking Your Services Without Site Visits

The to-do list from the article.

Audit your current website for structured data — check whether your services, pricing, and hours have schema markup using a validator tool.
Map your entire booking flow from first search to confirmed appointment, and note every step that requires manual human action (typing, calling, waiting for email).
Identify where your availability data lives — spreadsheet, calendar app, CRM — and whether it updates in real time or in batches.
Check whether your booking or scheduling tool has a documented API; if it doesn't, ask the vendor directly or flag it as a gap.
List every system that holds customer or service data (CRM, scheduling tool, invoicing software) and note which ones can "talk" to each other today.
Test your own booking process as if you were a machine — try to get from "what's available" to "confirmed" using only structured data, no persuasive reading required.
Prioritize one integration project for this quarter rather than trying to fix everything at once.

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