Build a Business Case for Custom Software

The 6 steps from the article, in order.

Name the Problem in Dollars, Not Symptoms
Start by translating a frustration into a number.
Define What "Better" Actually Looks Like
Once you know the cost of the current state, describe the future state in specific, measurable terms — not "more efficient," but "cuts scheduling time from 12…
Get a Realistic Cost Range Before You Ask for a Number
You cannot build a credible business case around a guess, and guessing too low is the fastest way to lose trust later when the real number comes in higher.
Build a Simple ROI Model, Even a Rough One
A business case doesn't need a finance degree behind it — it needs basic math that a reasonable person can follow and question.
Propose the Smallest Version That Proves the Concept
Instead of asking for budget to build the entire vision, ask for budget to build a minimum viable product (MVP) — the smallest working version that solves the…
Assign an Owner and a Way to Measure Success
Every business case needs a named person accountable for the outcome — not "IT" or "the project team," but one person who reports on results after launch.

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