Checklist: deciding how to staff your Salesforce admin work

The checklist from the article.

Count the configuration and bug-fix requests your team submitted in the last 30 days.
List every Salesforce cloud and external system currently integrated with your org.
Estimate the cost of a three-day delay if something breaks and sits unfixed.
Check whether any current staff already hold a Salesforce Administrator certification.
Request a sample scope of work from an outsourced provider before committing to in-house hiring.
Compare the fully loaded cost of a salaried hire against a 12-month retainer estimate.
Revisit this decision any time you add a new cloud, integration, or 25+ new users.

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